FAQs

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Returns, Exchanges & Warranty

 

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Returns are accepted for any reason for unopened and unused products only within 30 days of purchase. The product must be returned in its original packaging and in the same condition as it was received.

This return policy only applies if you purchased the products from our website. If you purchased our products via another retailer, please contact the seller for returns/exchanges.

If you purchased from our website, please contact help@simplipresscoffee.com. Include the following: name, email, order number (proof of purchase), and reason for your return. We will provide you your return form and return label (for USA customers).

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Refunds

Once we have received and inspected the returned product, we will notify you if your product is eligible for a refund. If your return is eligible, we will process the refund to the original payment method used.

 All shipping fees are at the customers expense (unless the product is deemed defective by our team). USA customers will be issued with a prepaid shipping label, and the fee for this will be deducted from the final refund. Shipping fees are non-refundable.

 Please allow 1-2 weeks for the credit to be processed.

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Repair / Replacement

Please visit our Warranty page for more details.

If you are having issues with your Simpli Press, please contact us at help@simplipresscoffee.com. Send us a detailed message on what’s going on with your press (photos & videos are helpful). We would love to help you become a Simpli Press Master!

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Warranty

Product Support & Troubleshooting

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Partnerships

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Mauris interdum fringilla augue vitae tincidunt. Curabitur vitae tortor id eros euismod ultrices. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Praesent nulla mi, rutrum ut feugiat at, vestibulum ut neque? Cras tincidunt enim vel aliquet facilisis. Duis congue ullamcorper vehicula. Proin nunc lacus, semper sit amet elit sit amet, aliquet pulvinar erat. Nunc pretium quis sapien eu rhoncus. Suspendisse ornare gravida mi, et placerat tellus tempor vitae.